Wild’s Creations LLC

Shipping Policy

At Wild’s Creations, we are committed to delivering our unique woodcraft items to you in a timely and efficient manner. Our products are carefully packaged and shipped to ensure they arrive at your doorstep in perfect condition.

Shipping Times: Please allow 3-5 business days for order processing and an additional 3-7 business days for shipping. We will provide you with a tracking number once your order has been dispatched so you can monitor its journey to you.

Shipping Costs: Shipping costs are calculated at checkout and are based on the size, weight, and destination of your order. We strive to keep shipping costs as low as possible while ensuring your items are delivered safely.

Return Policy

We take pride in the quality and craftsmanship of our woodcraft items, and your satisfaction is our priority. However, we understand that there may be times when you need to return an item.

Standard Items: For non-personalized items, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund, excluding shipping costs. To be eligible for a return, the item must be in perfect condition, and in its original packaging.

Personalized Items: Please note that personalized items are made just for you and are not eligible for return or cancellation once the order has been placed. We encourage you to double-check your personalization details before submitting your order.

Return Process: To initiate a return, please contact our customer service team at wildscreationsllc at gmail dot com with your order number and reason for the return. We will provide you with instructions on how to return your item.

Refund Process: Upon receiving your returned item, we will conduct an inspection to ensure it meets our return criteria. Once approved, we will initiate a refund to your original payment method. Please allow 7-10 business days for the refund to be processed.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately with photographic evidence so we can resolve the issue promptly.

Thank you for choosing Wild’s Creations for your woodcraft needs. If you have any questions or concerns regarding our shipping and return policies, please do not hesitate to contact us.